We offer $7 USPS ground shipping and
FREE USPS ground shipping on orders
over $150 shipping within the continental U.S.
Free shipping and $7 shipping does not apply to Alaska, Puerto Rico, Hawaii, or gift card prize winners. Please contact us if you would like something shipped outside of the continental US. You will be charged the current shipping rate. Unfortunately, we do not ship out of the country.
If you require faster shipping, please select the service at checkout.
Orders are not shipped until credit card information has been received and approved.
Please allow 24-48 hrs for your order to be processed. Please be aware that we do not ship on the weekends.
We are not responsible for lost packages due to a address error on the customer's part.
Lost package policy- Transfer of liability from the sender to the receiver occurs when the status of the package is marked “Delivered” or “Notice Left”. If the buyer has not received the package please ask your neighbors, family, mail person. All packages are shipped with tracking so you may call the delivery service to get more information. Katwalk is not responsible for lost or stolen packages once it is shown as delivered.
There is a $20 charge on packages that have been returned or refused.
Pick Up in Store
We offer pick up in store. Please select pick up in store when checking out. We will have your order packed in a katwalk bag unless you request otherwise. You will be sent a notification when you purchase is ready.
*By shopping with us you have agreed to the return/exchange policies stated above*
